COVID-19 community resources

Covid-19 has affected everyone and we are working closely with local Councils and other partners to provide resources and support to the community.  Our key COVID-19 services are:

Help Line

Community COVID Helpline open 10am -10pm
020 3322 8384

The line is open from 10am -10pm. Skilled telephone advisors provide advice, information and support about COVID related issues.
Press option 2, for support with volunteering. Our volunteers assist with shopping, collecting prescriptions and door to door errands. We also provide a telephone befriending service for people who are lonely and isolated.
Press option 3 for Emotional Support. You can speak to our specially trained Emotional Support Telephone Advisors or arrange a single of session of therapy with a qualified IAPT therapist.



For families challenged by illness and / or disability we have delivered a selection of toys, arts and crafts and games to keep kids entertained and stimulated.

LAG BO'OMER special
65 families were treated to a Pizza party giving them the opportunity to celebrate this special day at home with their family.

Post discharge Care

This magnificent facility at Beis Brucha (former mother and baby home) with beautifully furnished single en-suite bedrooms (many rooms have garden access) is for people who have tested positive for COVID and require care /support upon discharge. The facility is staffed by a manager and two live in care workers, and is further supported by Hatzola who provide twice daily medical monitoring to all residents. We have a physiotherapist who provides personalised physiotherapy support helping patients improve their mobility and support them towards recovery. Average length of stay is 2- 3 weeks and patients who have been discharged have achieved excellent outcomes and improved health and wellbeing.

Kosher Food Boxes​

In partnership with Hackney and Haringey Councils, we are preparing and delivering over 100 Kosher food boxes every Thursday evening. The parcels are packed and delivered by volunteers and include a careful selection of basic dry foods, household goods, fruit and veg. Community sponsors have contributed challahs, grape juice and a hamodia further enhancing the parcel selection. If you are isolated and have difficulty with getting to the shops and would like to find out if you meet the criteria for a food box, please call the Helpline or Bikur Cholim.


Trauma Support Volunteers

Our volunteers provide specialist crisis support in response to trauma. Our trauma support volunteers have benefitted from additional training on bereavement support for families who have lost a loved one to COVID. Please call 020 8800 7878.


Emotional Support
020 3322 8384 - #3​

Are you feeling worried, sad or overwhelmed by the current situation? Would you like to speak to someone who understand and learn the tools which will help you get through this? Bikur Cholim's therapy service is now offering FREE single sessions of therapy with our team of qualified and confidential male & female therapists.
Please call 020 3322 8384 option #3



In an effort to protect our service users and staff, we have invested in enhanced PPE including single use Hazmat suits which provide full body protection as well as gloves, masks, aprons and goggles to all our care staff who are providing personal care to service users in their own homes. This level of protection has made it as safe as possible for theses vulnerable people to continue to be cared for in the community.

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